Refund policy

Return & Refund Policy – pureheat_resellez

At pureheat_resellez, all sales are final. We do not accept returns, refunds, or exchanges once an order has been placed.

Please review all product details, sizing information, and images carefully before completing your purchase.

Exceptions (if applicable):
Refunds or replacements will only be considered if:

• The wrong item was sent, or

• The item arrives significantly damaged

In these cases, customers must contact us within 48 hours of delivery with clear photo proof at:
📧 pureheatoffical@gmail.com

Shipping Responsibility:
Once an order has been shipped, it is in the hands of the shipping carrier. We are not responsible for shipping delays, lost packages, or damage caused during transit. Any issues with shipping should be addressed directly with the carrier.

By placing an order with pureheat_resellez, you agree to this policy.